Dormvault Terms and Conditions of Use

Welcome to the Dormvault Website! We provide website features and products and services to you when you visit or shop at our website. Dormvault provide these features, products and services subject to the following conditions.

By using Dormvault Features, Products & Services, you agree to these conditions. Please read them carefully.


Please review our Privacy Policy, which is incorporated into these Conditions of Use and also governs your use of the Dormvault website, to understand our practices.

electronic communications

When you use the Dormvault website, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us by e-mail or text as appropriate. You agree that these communications satisfy any legal requirement that such communications be in writing.


All content included in or made available through the Dormvault website is the property of Dormvault and is protected by United States and international copyright laws. The content included in the Dormvault website is the exclusive property of Dormvault and protected by U.S. and international copyright laws.


Dormvault is a registered trademark. In addition, all other material made available through the Dormvault website are trademarks or trade dress of Dormvault in the U.S. and other countries. Dormvault’s trademarks and trade dress may not be used in any manner that may cause confusion among customers, or in a way that disparages or discredits Dormvault.

your account

If you use the Dormvault website, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account. Dormvault reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

reviews, comments, communications, and other content

Visitors may post to the Dormvault website, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”

You represent and warrant that you own or otherwise control all of the rights to the content that you post and that the content is accurate. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Dormvault has the right but not the obligation to monitor and edit or remove any activity or content for any reason without explanation. Dormvault takes no responsibility and assumes no liability for any content posted by you or any third party.

If you do post content or submit material, and unless we indicate otherwise, you grant Dormvault a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, distribute, and display such content throughout the world in any media. You grant Dormvault and sublicensees the right to use the name that you submit in connection with such content, if they choose.

copyright complaints

Dormvault respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify us by email addressed to:

returns, refunds and title

Some items may not be returnable or refundable. At our discretion, a refund may be issued without requiring a return. In this situation, Dormvault does not take title to the refunded item. Dormvault does not take title to returned items until the item arrives at our fulfillment center.

product descriptions

Dormvault attempts to be as accurate as possible. However, Dormvault does not warrant that product descriptions or other content on this website is accurate, complete, reliable, current, or error-free. If a product offered by Dormvault itself is not as described, your sole remedy is to return it in unused condition.


The pricing stated on the Dormvault website is current and subject to change without prior notice.


If you make a purchase from our website, you may return it within 30 days for a full refund. If the purchase is a gift for a student, the guarantee is extended for 30 days after the next school term begins. You are responsible for the return shipping fees. The product must be returned in good condition. Reasonable deductions will be made for damage or missing components. This guarantee only applies to purchases from the Dormvault website. If purchased from a retail store or any other website the return policies for those entities will apply.


From the date of purchase, DormVAULT® will repair or replace, at its option. any part or parts of its DormVAULT®s found upon examination by DormVAULT® to be defective in materials or workmanship for one year from the date of purchase of the product. All transportation charges on Products submitted for repair or replacement must be paid by purchaser.

This Limited Warranty does not cover Products which have been damaged as a result of accident, abuse, misuse, neglect by the owner or any other party. This Limited Warranty does not cover Products damaged by Parties attempting to break-in or remove the DormVault.

There is no other Express Warranty. This is the exclusive remedy and any liability for any and all indirect or consequential damages or expenses whatsoever is excluded.

In no event, whether as a result of breach of contract warranty, tort (including negligence) or otherwise, shall DormVAULT® or its suppliers be liable for any special, consequential, incidental or penal damages including, but not limited to loss of property, damage to associated property or cost of substitute products.

You must retain your purchase receipt. In the event you need to exercise a warranty claim, you must send a copy of the purchase receipt along with the Products or correspondence. Please call DormVAULT® at 877-558-2858 for return authorization and instructions.
Last Updated: 02/25/2016